At Williamsburg First National Bank (WFNB), the basis of each customer
relationship, many of which span generations, is trust. You have chosen to
do business with WFNB, and we are obligated to honor that relationship with
great care, beginning with the information you have chosen to share with
us. We believe that your privacy should not be compromised. At the same
time, we want to offer you the array of financial products and services you
need to accomplish your financial goals. We believe we can do both through
the privacy policy outlined below.
1. RECOGNITION OF A CUSTOMER'S EXPECTATION OF PRIVACY
WFNB recognizes your right to privacy. As a customer the confidentiality
and protection of your information is one of our fundamental
responsibilities. And while information is critical to providing quality
service, we recognize that one of our most important assets is our
customers' trust. We take this trust seriously and have designed
procedures to prevent misuse of this information.
2. COLLECTION AND RETENTION OF CUSTOMER INFORMATON
WFNB collects, retains, and uses information about you only where we
believe it will help administer our business or provide products, services
and other opportunities to you.
We collect and retain information about you only for specific business
purposes. We will tell you why we are collecting and retaining the
information upon your request. WFNB uses information to protect and
administer your records, accounts and funds; to comply with certain laws
and regulations; to help us design or improve our products and services;
and to understand your financial needs so that we can provide you with
quality products and service.
3. MAINTENANCE OF ACCURATE INFORMATION
WFNB continually strives to maintain complete and accurate information
about you and your accounts. Should you ever believe that our records
contain inaccurate or incomplete information about you, please notify us.
We will investigate your concerns and correct any inaccuracies.
4. LIMITING EMPLOYEE ACCESS TO INFORMATON
At WFNB, employee access to personally identifiable customer information is
limited to those with a specific business reason to know such information.
Our employees are trained on the importance of maintaining the
confidentiality of customer information and the Privacy of customer
information. Because of the importance of this, all WFNB employees are
responsible for maintaining the confidentiality and privacy of customer
information. Employees who violate the confidentiality and privacy
principles will be subject to disciplinary measures.
5. SECURITY PROCEDURES PROTECT YOUR INFORMATION
WFNB is committed to the security of your financial and personal
information. All of our operational and data processing systems are in a
secure environment that protects your account information from being
accessed by third parties.
6. RESTRICTIONS ON THE DISCLOSURE OF ACCOUNT INFORMATION
WFNB does not reveal specific information about your accounts or other
personally identifiable data to parties outside our bank for independent
use unless:
WFNB does not provide account information to companies for the purpose of
independent telemarketing or direct mail marketing of any non-financial
products or services.
7. MAINTAINING CUSTOMER PRIVACY IN BUSINESS RELATIONSHIPS
WITH THIRD PARTIES
When WFNB conducts business with a third party, it requires its vendors and
suppliers to maintain similar standards of conduct regarding the privacy of
personally identifiable customer information provided to them.
8. PROVIDING PRIVACY INFORMATION TO CUSTOMERS AND
RESPONDING TO INQUIRES
WFNB recognizes and respects the privacy expectations of our customers. We
want our customers to understand our commitment to privacy in our use of
customer information. As a result of our commitment, we have developed
these Privacy Principles, which are made readily available to our
customers. Customers who have questions about these Privacy Principles or
have questions about the privacy of their customer information should call
WFNB at 843-355-6101.